Customer information

Customer information


Right of revocation

You could recall your contract explanation within two weeks without indication of reasons in text form ( for example by letter, fax, e-mail to vertrieb@kurt-e-weber.de) or by return of the goods. Unless you acted in practice of your commercial or independent vocational activity ( orders by contractor )

The period begins with receipt of this instruction. To keeping this period the punctual sending of revocation or of the goods.

The revocation is to arrange on:

Kurt E. Weber - Handelsvertretungen und Auslieferungslager
Jan W. Weber
Heselstücken 20
D-22453 Hamburg

Revocation sequences

In the case of an effective recovation are the on both sides received achievements are to be refunded and necessary pulled uses ( for example interest ) are to be release.

If you cannot refund us the received achievement totally or partly or only in worsened condition, must you indemnification according to value carry out. This does not apply, if the degradation of the commodity is to due exclusive to their examination, how it would have been possible for instance in a store.

In all other respects you can avoid the value obligation, by taking the thing not like an owner in use and omitting everything, which impairs their value.

Dispatched things are to be sent back on our danger.If possible in the original packaging.

Not dispatched things will be collected.

During a return from a goods delivery, whose purchase order value amounts up to EURO 40, they have to bear the cost of the return, if the delivered commodity corresponds to the ordered. Otherwise is the return free of charge for you. Please choose the most economical mode of shipment. We refund immediately the postage costs to you.


From the return are excluded

* Goods, which are costumized or clearly are cut to the personal needs or which are not suitable for a return due to their condition or fast to spoil or their expiration date was exceeded,
* Audio or video recordings or software, if the supplied data media were unsealed by you,

* Newspapers, magazines and pictorial.

Prices and forwarding costs

The prices understand themselves inclusive of legal value added tax. Forwarding costs depend on the quantity of the ordered goods as well as the mode of shipment and were you clearly communicated before your obligatory order will be deliver.


Contract conclusion

The representation of the products in the on-line Shop does not represent a legally binding offer, but a noncommittal on-line catalog. After input of your personal data and by clicking the Buttons ' order and order confirm ' in the locking step of the order process deliver you lock an obligatory order of the goods contained in the shopping basket. The confirmation of the entrance of the order follows immediately after mailing the order. The sales contract comes off with our distribution confirmation or supply of the goods. If you should not receive distribution confirmation or supply within 2 weeks from us, you are bound no more to your order.


Insight into the contract text

The contract text is stored. You can store and see the general conditions as per contract at any time under AGB.


Delivery

We deliver with DHL EuroExpress. The prospective delivery time you infer please from the product description. If no data are given there, the supply takes place with order acceptance within 30 days.


Guarantee

The guarantee takes place according to the legal regulations. Information about possible additional manufacturer warranties takes you please from the product documentation.


You reach us working-day under +49 (0) 40 - 55 76 49 - 0 as well as by email under
vertrieb@kurt-e-weber.de.

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